Delivery & Returns Information

FREE Worldwide Delivery On All Orders over $70

We offer free shipping on all orders over $70 in value. We want you to be totally confident in the knowledge that we have taken the greatest care possible in getting your piece of Irish designer jewelry to you. Each piece is carefully packaged and delivered by our Jewelery designers from our home in the North West of Ireland.

Shipping Security/Insurance

All orders placed by Ardri Jewellery are fully insured by us. In the unlikely event that the item arrives damaged, we will replace or repair it at no extra charge. Please contact us if there is any problems with your order.

Paying Import Taxes

For high value orders, you may receive an invoice to pay the shipping carrier for import taxes incurred by your respective country. Ardri Jewellery does not pay any import taxes for any items. You can get an estimate of what your import taxes may be from Dutycalculator.com, but this is a third party website, and only an estimate.

How to Return a Product

If your wish to return or exchange an item please e-mail info@ardrijewellery.com quoting your order number and giving the reason for your return. We will give you all the details you need to send the item back to us.

Shipping costs will be deducted from all refunds except where the piece is being returned due to a manufacturing fault in which case Ardri Jewellery will cover this cost.

Returns and exchanges can be made on full or partial purchases.

On an exchange where the jewelry piece you want is more expensive, we will need your credit card details to process the additional payment. On an exchange for a less expensive jewelry piece we will reimburse the difference through your original payment method. Refunds can only be made to the original card of purchase. Refunds are processed immediately upon receipt of the item but may take an additional 2-10 business days to be

30 Day Money-Back Guarantee

If for any reason you are not happy with your purchase, you may return it to us, unworn and in its original packaging for a full refund or exchange.

Exclusions

Our returns policy does not apply to handmade earrings (for hygiene reasons) or engraved items.