Shipments and returns
Your pack shipment
Because of our unique placment within the market where we handcraft each piece to order then there will be a handling time once we receive payment for your order.
As you can understand we could never possibly stock every single size including 1/2 and 1/4 sizes of every single ring we have available; so that is why it is only possible to make them to order. This makes the piece extra special as you know the piece has been commissioned especially for you or whomever you are purchasing the piece for.
Here is a guide to time scales so you can plan your purchase. Our advice is to always give yourself plenty of time.
Silver Rings and Pendants: 6-8 Business Days to dispatch
Gold Rings and Pendants: 10-15 Business Days to Dispatch
Platinum and 18 Carat Gold: 20 Business Days to Dispatch
Packages are dispatched within the stated amount of days above after receipt of payment and are shipped via AnPost with tracking and registered postage that requires signature. If you prefer delivery by FEDEX Express with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a tracking number to track your package online.
Approximate Shipping times are:
Ireland/UK- 2-4 Days Delivery via AnPost, 48 Hours Fedex (Guaranteed)
Europe- 3-5 Days Delivery via AnPost, 3 Days Fedex (Guaranteed)
USA/Canada- 6-9 Days Delivery via AnPost, 4 Days Fedex (Guaranteed)
Australia- 8-10 Days Delivery via AnPost, 5 Days Fedex
Rest of World- Please contact us and we can give you an idea
Boxes are amply sized and your items are well-protected.